Close the Deal: Best Practices for Online Customer Conversations
This entry was posted on 2/22/2007 8:59 AM and is filed under uncategorized.
https://www.gotomeeting.com/register/490210179
Because financial
services transactions are increasingly valuable and complex, online
buyers are demanding sophisticated support and faster response to
inquiries before completing a purchase, or an application. Those tasked
with building better financial services sales sites are seeking
flexible and scalable solutions to increase sales conversions, reduce
website abandonment and improve the customer experience.
Multi-channel solutions are effective ways for companies to reach
Web consumers. Forrester analysts believe that click to call is an
“effective way to reach out to Web site visitors and engage them in a
conversation. Retailers are starting to use this technology within
shopping carts. Financial services firms are also joining the fray…
eStara is a leader in click-to-call”. ("Ten Ways to Build a Better
Financial Services Sales Site", Forrester Research, Inc., November
2006).
Join Brad Strothkamp, Senior Analyst at Forrester Research, and
John Federman, CEO of eStara, for a webinar (https://www.gotomeeting.com/register/490210179) on March 7, 2007 at 1:00pm
EST to discuss best practices for deploying proactive Click to Call and
Click to Chat solutions.
Register at https://www.gotomeeting.com/register/490210179
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System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server |
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Macintosh®-based attendees
Required: Mac OS® X 10.3.9 (Panther®) or newer |
